Program Manager (Technical Services Delivery)
Mindtickle(15 days ago)
About this role
The Program Manager, Services Delivery (technical) at Mindtickle is an individual contributor who owns delivery for complex customer programs across the services portfolio. The role operates within a SaaS product environment, emphasizing hands-on program ownership, strong governance, and cross-functional collaboration to drive customer-focused outcomes. It requires balancing technical delivery considerations with customer expectations and internal alignment.
Required Skills
- Program Management
- Stakeholder Management
- Agile Methodologies
- Jira
- Rocketlane
- Risk Management
- Continuous Improvement
- Customer Communication
- Estimation
- SOW Development
+2 more
Qualifications
- Engineering Degree
About Mindtickle
mindtickle.comMindtickle is a revenue enablement platform that helps sales and go-to-market teams onboard, train, coach, and certify reps to improve readiness and drive quota attainment. It combines role-based learning, microlearning and reinforcement, practice and coaching, assessments/certification, and analytics to surface skill gaps and measure readiness. The platform includes content management and AI-powered insights and integrates with CRMs and other GTM systems to operationalize selling best practices. Enterprise customers use Mindtickle to shorten ramp time, increase win rates, and scale repeatable selling across global teams.
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