Project Manager, Customer Onboarding (SaaS)
Zenoti(1 month ago)
About this role
Lead customer implementation projects for Zenoti from the Bellevue, WA headquarters, ensuring planning, execution, and delivery of high-quality SaaS solutions. Serve as the primary coordinator across teams and customers to manage scope, risks, release criteria, onboarding, and documentation. Drive best practices across the Global Services/Implementation teams and maintain up-to-date product and market knowledge. Role may require travel up to 20% and collaboration with remote teams.
Required Skills
- Analytical Thinking
- Problem Solving
- Communication
- Stakeholder Management
- Meeting Facilitation
- Adaptability
- MS Excel
- MS Office
- Google Apps
- Jira
+13 more
Qualifications
- BS in Computer Science
- PMP
About Zenoti
zenoti.comZenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.
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