PubSec Microsoft Account Manager

The PubSec Microsoft Account Manager drives customer retention and growth by identifying client pain points and developing tailored solutions while maintaining regular communication to align sales and supply chain forecasts. This role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. The Account Manager provides exceptional customer service, manages CRM activities, and supports major initiative campaigns to enhance technology deployment and utilization.