Bill Gosling Outsourcing
A Quality Consultant at Bill Gosling Outsourcing evaluates and audits customer interactions such as calls, emails, and chats to ensure adherence to client guidelines. The role involves providing detailed feedback to drive agent performance, maintaining excellent quality scores, and participating in calibration calls. Candidates must complete client-specific training and consistently meet productivity targets in a dynamic global outsourcing environment.
Discover tailored outsourcing solutions with Bill Gosling Outsourcing, from BPO services to accounts receivable management, CX, and contact center solutions.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bill Gosling Outsourcing.
Bill Gosling Outsourcing didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
Canadian Outsourcing Firm Bill Gosling Outsourcing Acquires Indian BPO MattsenKumar, Broadens Global Capabilities
Apr 14, 2023