ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
Goanswer
A Quality Analyst (Bilingual) in this role is responsible for evaluating the effectiveness of agents through quality assurance audits of various customer contact channels. The position involves analyzing interactions against quality standards, providing feedback, and supporting continuous improvement initiatives.
Go Answer provides 24/7 live receptionist and answering services, including live chat and specialized legal intake, for businesses of all sizes. Designed to scale from entrepreneur to enterprise, the company enforces a strict "No Robots, No Voicemail" policy so every contact is handled by a polite, real person. Their team captures leads, manages client intake, and routes messages into clients’ preferred workflows to improve responsiveness and professionalism. Go Answer is positioned as an outsourced live-coverage solution for organizations that want continuous, human-driven customer communications without hiring in-house staff.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Goanswer.
Goanswer didn’t post a salary, so this is our estimate from similar listings.
25% above the average for this role
Quality Assurance Analyst (French/English Bilingual)
Intouchcx
Quality Assurance Analyst (Italian/English Bilingual)
Intouchcx
Quality Assurance Analyst (German/English Bilingual)
Intouchcx
Contact Center Quality Assurance Analyst
F.N.B. Corporation
Quality Assurance Analyst
Emedgroup
Quality Analyst - Contact Center ( Bilingual - English/ Arabic )
CNX