Quality Analyst
Acquire
About this role
This role involves monitoring agent interactions to ensure quality and compliance, providing feedback and coaching, reporting on performance metrics, and collaborating with various teams to enhance agent skills and customer satisfaction. The job supports the overall quality assurance processes within a contact center environment.
Skills
About Acquire
acquire.aiAcquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.
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About Acquire
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Acquire.
Salary
$94k – $127k
per year