Quality Assurance Coordinator-Retirement
Voya Financial
About this role
The position is responsible for overseeing the quality initiative in the Call Center, ensuring that all representatives perform consistently according to company guidelines. It involves monitoring performance, providing feedback, and assisting with training and development to meet quality goals and improve overall operational effectiveness.
Skills
Qualifications
About Voya Financial
voya.comWe help individuals and employers clear a path to financial confidence with 401(k)s, 403(b)s, 457s, HSAs, FSAs, life, disability & voluntary insurance.
Recent company news
Bloomberg.comVoya Limits Data Center Credit Investing on AI Demand Worries
2 hours ago
MarketBeatVoya Financial, Inc. $VOYA Shares Bought by Dimensional Fund Advisors LP
3 days ago
Yahoo FinanceNorthern Trust, Navient, Carlyle, Voya Financial, and StepStone Group Shares Plummet, What You Need To Know
5 days ago
Simply Wall StreetHow F&G Annuity Distribution Deal At Voya Financial (VOYA) Has Changed Its Investment Story
2 days ago
National TodayDimensional Fund Advisors Boosts Stake in Voya Financial
3 days ago
About Voya Financial
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Voya Financial.
Salary
$51k – $64k
per year