AAA Northeast
The Quality Evaluator I evaluates member service performance through call monitoring to ensure quality, adherence to policies, and optimal customer interactions. This role involves assessing technical accuracy, identifying performance gaps, and providing feedback to supervisors and management. The position supports team development and helps achieve departmental goals through structured evaluations and coaching recommendations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AAA Northeast.
35% below the average for this role