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© All Rights Reserved. ApplyBlast.com
Cigna Healthcare
A Quality Review and Audit Senior Analyst designs, automates, and optimizes quality monitoring systems using Verint, speech analytics, and AI-driven tools within the healthcare sector. The role involves building automated scoring frameworks, driving insights from speech data, and enabling teams with actionable analytics and emerging tech solutions. This position requires managing governance, leading speech functionality efforts, and identifying automation opportunities to improve call center and specialty service quality.
Cigna Healthcare offers health insurance plans such as medical and dental to individuals and employers, and international health insurance.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cigna Healthcare.
28% below the average for this role
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