Quote Desk Support Team Leader
NICE(9 days ago)
About this role
The Quote Desk Support Team Leader oversees the creation of accurate and compliant quotes using Salesforce CPQ, providing guidance on complex deals and improving quoting processes. The role collaborates with multiple stakeholders to ensure high-quality quote production and process efficiency in a fast-paced environment.
Required Skills
- Salesforce
- CPQ
- Pricing
- Deal Desk
- Sales Operations
- Excel
- Troubleshooting
- Process Improvement
- Communication
- Automation
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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