RAF_German_Porto
Philip Morris International(11 months ago)
About this role
Advisor I, Customer Service is an entry-level contact center position based in Porto supporting client customer interactions. The role requires fluency in German and operates from the Porto site on Avenida Sidonio Pais Nº 93. It serves clients through phone and digital channels.
Required Skills
- Customer Support
- Call Handling
- Problem Resolution
- Inbound Calls
- Outbound Calls
- German
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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