probegroup.com.ph
The Real Time Analyst monitors real-time call volumes and staffing to ensure alignment with forecasts, identifying discrepancies and alerting management to threshold violations. The role involves quality management, information management, report generation, and cross-functional liaison with IT and Telecommunication teams to resolve system issues impacting production. This position requires a minimum of one year of Workforce Management experience and proficiency in Excel.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for probegroup.com.ph.
probegroup.com.ph didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role