Refinance Admin Coordinator

Global Lending Services(1 month ago)

Greenville, SCOnsiteFull TimeJunior$44,062 - $59,667 (estimated)Customer Service

About this role

A Refinance Coordinator II at GLS supports the origination of new consumer auto refinance transactions and acts as a subject matter expert for prospective customers. The role focuses on guiding customers through the refinance process, answering questions, and ensuring a smooth experience from application to funding. It combines administrative tasks with high-volume customer interaction and detailed documentation work. The position operates within a fast-paced, metrics-driven financial services environment.

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Required Skills

Loan Origination
Customer Communication
Telephone Support
Email Communication
Document Preparation
Record Maintenance
Issue Escalation
Customer Service
Time Management
Collaboration

+6 more

Qualifications

High school diploma or equivalent

About Global Lending Services

glsauto.com

GLS (Global Lending Services) is an auto finance company that provides vehicle loans and loan servicing to consumers, dealerships, banks, and online car-buying platforms. Serving over half a million customers and more than 13,000 dealers, GLS offers quick decisioning, multiple deal structures, and an online account/payment portal to help customers manage loans over their life. The company emphasizes customer experience, uses advanced analytics and technology to speed and improve lending, and positions itself as a preferred, award-winning lending partner for dealerships and financial partners.