Regional Director of Customer Success - Thailand

Third-Party Job Posts(1 month ago)

RemoteFull TimeManager$132,539 - $173,929 (estimated)Customer Success

About this role

Cloudbeds is hiring a Customer Success leader to oversee and elevate the customer experience for its Thailand portfolio within a remote-first, global company. The role represents Thai customers internally, partners with cross-border teams, and drives alignment to Cloudbeds’ global standards while supporting local market needs. This is a leadership position focused on ensuring high retention and strong customer satisfaction in Thailand.

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Required Skills

Customer Success
Support
Onboarding
Account Management
Leadership
Team Management
Crisis Management
Communication
Cross-Functional
Hospitality Knowledge

+2 more

Qualifications

Bachelor's Degree or Equivalent

About Third-Party Job Posts

upshift.work

Upshift is an on-demand staffing platform that connects businesses with pre-screened W2 hourly workers through a mobile app. Since 2016 it has aimed to modernize the traditional staffing model by matching flexible job seekers with short-term and hourly shifts. The service emphasizes vetted talent, app-based scheduling and shift fulfillment to simplify hiring and labor scaling for employers. Workers use Upshift for flexible shifts and faster access to verified, paid opportunities.