Regional Director of Customer Success - Thailand
Cloudbeds(1 month ago)
About this role
Cloudbeds is hiring a Customer Success leader to own and grow the Thai customer portfolio, ensuring high retention, low churn, and excellent service quality. The role sits within a remote-first global Customer Success team and partners with support, implementation, and account management to deliver a best-in-class experience for Thai hoteliers. The leader will represent Thai customers internally, collaborate with international teams, and help scale regional operations and standards.
Required Skills
- Customer Success
- Support
- Onboarding
- Account Management
- Leadership
- Communication
- Crisis Management
- Escalation Management
- Cross-Functional
- Hospitality Knowledge
+6 more
Qualifications
- Bachelor's Degree in Hospitality, Business, or Technology
- Advanced Degree in Hospitality or Business (Optional)
About Cloudbeds
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