Diligent Corporation

Regional Vice President, Customer Success

Diligent Corporation(1 month ago)

HybridFull TimeExecutive$220,921 - $287,156 (estimated)Customer Success
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About this role

The Regional VP of Customer Success (AMER MM, SMB, MDO) is a senior executive leading the Commercial customer success organization and ensuring alignment with global post-sales initiatives. This role is accountable for regional performance, enabling teams, and partnering cross-functionally to drive scalable, value-focused customer experiences. The leader champions AI and automation to improve engagement and operational efficiency while representing the region in global strategy.

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Required Skills

  • Revenue Retention
  • Renewals
  • Product Adoption
  • Customer Satisfaction
  • Client Engagement
  • Forecasting
  • Expansion Planning
  • Risk Mitigation
  • Team Leadership
  • Coaching

+5 more

Diligent Corporation

About Diligent Corporation

diligent.com

Diligent is a modern governance company that provides a comprehensive suite of cloud-based software to help boards, executives, and GRC teams clarify risk and elevate governance. Its platform includes secure board collaboration/portal tools, entity and secretarial management, risk and compliance workflows, and analytics to simplify governance processes and improve decision-making. Diligent emphasizes security, regulatory compliance, and integration with enterprise systems to support transparency and accountability. Organizations worldwide use Diligent to streamline board operations, manage risk, and meet evolving governance and ESG requirements.

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