Remote Analyst, WFM Real Time
Alignment Health
About this role
The Remote Real-Time Analyst (RTA) at Alignment Health is responsible for managing intraday workforce performance in a contact center to ensure optimal staffing and customer service levels. The role involves monitoring real-time metrics, coordinating with operations, analyzing performance trends, and maintaining schedules to improve contact center efficiency. This position supports the company's mission to serve seniors and improve healthcare services.
Skills
Qualifications
About Alignment Health
alignmenthealth.comIndustry
Healthcare
N/A
Recent company news
Yahoo FinanceAlignment Health Plan Named a 2026 Best Insurance Company for Medicare Advantage Across All Its Markets by U.S. News & World Report
Oct 22, 2025
mx.advfn.comAlignment Health Empowers 8.3M Medicare-Eligible Adults with More Value, Access and Flexibility Through Its 2023 Medicare Advantage Plans
1 week ago
GlobeNewswireAlignment Health Plan and Intermountain Health Launch
Oct 14, 2025
Modern HealthcareJPM 2026: Alignment Healthcare plans Medicare Advantage expansion
Jan 14, 2026
Quiver QuantitativeAlignment Health Plan and Intermountain Health Launch New 5-Star Medicare Advantage Plan with $0 Premiums in Clark County, Nevada
Oct 14, 2025
About Alignment Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Alignment Health.
Salary
$53k – $80k
per year