Remote Customer Support Specialist
Commutatus
About this role
Commutatus is seeking a Remote Customer Support Specialist to provide tier 3 platform and technical support via email and phone, assist other teams with account data and feedback, and build proactive relationships with clients. The role involves fast-paced problem solving, documentation, and customer interaction, primarily supporting the SaaS platform.
Skills
Qualifications
About Commutatus
commutatus.comCommutatus is a web and mobile app development firm that designs and builds end-to-end digital products, including websites, mobile apps and UI templates. They specialize in front-end and cross-platform technologies — Angular, React, React Native, Vue, Flutter — and back-end stacks like Ruby on Rails and Python. Having completed 150+ projects for 90 clients and reached roughly 12 million people online, Commutatus offers design, development and deployment services and provides free consultations for new engagements.
About Commutatus
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$52k
per year