Tier 2 Support Technician
inKind
About this role
The Tier 2 Support Technician role involves providing technical customer support in a fast-paced environment, mainly via email and phone. The position emphasizes problem-solving, clear communication, and a focus on excellent customer service to restaurant guests and owners.
Skills
Qualifications
About inKind
inkind.cominKind is a dining rewards app that helps users discover top restaurants and earn up to 20% back on meals. The app lets diners browse menus, find nearby spots, and pay their bill seamlessly to collect rewards. inKind works with participating restaurants across the U.S. to deliver curated dining deals and simplify guest payments, appealing to value-conscious customers and restaurants seeking repeat business.
Recent company news
Yahoo FinanceRestaurant commerce enablement platform inKind raises $450m
3 weeks ago
Austin American-StatesmanLocal tech platform secures $450M toward mission to fund 10K restaurants in US
2 weeks ago
Morningstar/C O R R E C T I O N — inKind/
3 weeks ago
Inc.comWant to Turn Customers Into Brand Loyalists? Give Them This Reward
Oct 28, 2025
Pulse 2.0inKind Closes $450 Million In Capital To Fund Up To 10,000 U.S. Restaurants In The Next Year
3 weeks ago
About inKind
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for inKind.
Salary
$55k – $65k
per year
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