Remote Revenue Cycle Phone Support & Billing Assistant

Luna Physical Therapy(25 days ago)

RemoteFull TimeJunior$50,441 - $68,173 (estimated)Billing

About this role

The Remote Patient Billing & Support Assistant at Luna supports patients with billing, payments, and insurance-related inquiries in a fully remote environment. The role focuses on guiding patients through their billing journey with clarity and empathy while managing account-related tasks and documentation. It is part of a mission-driven organization improving access to physical therapy nationwide. The position offers growth opportunities within a fast-growing, technology-enabled healthcare company.

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Required Skills

Patient Support
Medical Billing
Healthcare Coding
Account Management
Phone Communication
Copay Collection
Case Management
Data Entry
Email Management
Ledger Management

+10 more

About Luna Physical Therapy

getluna.com

Luna is an in-home physical therapy provider that sends licensed physical therapists to patients’ homes across the United States for private, one-on-one care. They accept most major commercial insurance plans as well as Medicare and Medicare Advantage, and handle benefits verification so patients typically pay the same copay as a clinic visit. Appointments are available seven days a week (early morning to evening), and Luna aims to provide continuity by keeping the same therapist with a patient throughout their course of care.