Remote - Roadside Assistance, Customer Service Representative

Agero(1 day ago)

RemoteFull TimeJunior$26,000 - $26,850Customer Service/Call Center Operations

About this role

Agero is a leading provider of digital driver assistance services that enhance vehicle ownership experiences through innovative technology and passionate service. The company manages extensive vehicle coverage networks and provides roadside assistance with a focus on customer safety, support, and industry leadership.

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Required Skills

Customer Service
Dispatch Software
Active Listening
Empathy
Problem Solving
Communication
Technical Proficiency
Digital Tools
Google Workspace
Remote Collaboration

About Agero

agero.com

Agero, a Cross Country Group company, provides roadside assistance, accident management, and connected-vehicle services to drivers and businesses. It serves automakers, insurers, dealerships, repair facilities and service providers through a large network of tow, repair and driver service partners together with contact-center and claims-handling capabilities. Agero combines field operations with technology — including telematics integrations and its Swoop platform and partner integrations — to support EV experiences, speed dispatch, and streamline end-to-end incident and claims workflows.

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