About this role
The Renewal Manager at Magnet Forensics is responsible for owning the customer renewal process to support high retention rates and revenue preservation in an assigned territory. The role focuses on managing renewal opportunities, coordinating with internal teams and channel partners, and overseeing the full renewal lifecycle from forecasting to order submission. This position operates in a fast-paced technology/software environment and contributes directly to the company's mission of supporting digital investigations worldwide.
Required Skills
- Customer Retention
- Renewal Management
- Opportunity Management
- Process Selling
- Channel Management
- Relationship Management
- Lifecycle Management
- Purchase Orders
- Forecasting
- Quoting
+17 more
About Magnet Forensics
magnetforensics.comNew Relic is a SaaS observability and telemetry platform that helps engineering and operations teams monitor, debug, and optimize applications and infrastructure in real time. It offers application performance monitoring (APM), distributed tracing, logs, metrics, synthetic monitoring, alerting, a unified dashboarding experience, and a query language (NRQL) for ad‑hoc analysis. With agent-based instrumentation and support for OpenTelemetry, New Relic targets developers, SREs, and ops teams needing full‑stack visibility, collaboration, and cost-aware usage models. The platform also includes applied‑intelligence features to accelerate root‑cause analysis and surface actionable insights.
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