Representative II, Customer Care Order Placement
RGH Enterprises, LLC(10 days ago)
About this role
This role involves handling high-volume inbound calls to support customers placing orders for medical supplies in a remote work environment. The position emphasizes customer assistance, problem resolution, and order processing, within a flexible shift schedule and requiring a dedicated home office setup.
Required Skills
- Customer Service
- Order Processing
- Problem Resolution
- Communication
- Medical Billing
- Insurance Knowledge
- Computer Systems
- Call Center
- Empathy
- Active Listening
About RGH Enterprises, LLC
rghproducts.comRGH Products is a locally owned office supply company based in Baltimore, specializing in the remanufacturing of toner cartridges. With over 30 years of experience, RGH is committed to providing high-quality, sustainable printing solutions for its customers while positively impacting the local community. The company aims to deliver exceptional service and environmentally friendly products to meet the needs of businesses in the Baltimore area.
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