Research Lead, Conversational AI
ASAPP(1 month ago)
About this role
The Research Lead for Conversational AI & Speech at ASAPP leads and grows a team of researchers focused on spoken conversational AI and speech LLMs. The role combines individual contributor research with strategic leadership of research programs aligned to ASAPP’s AI-powered customer experience products. The lead will leverage large-scale product data to explore fundamental research questions and transition findings into real-world applications. This position operates within a high-growth, fast-paced startup environment with strong emphasis on collaboration and impact.
Required Skills
- Team Leadership
- Research Management
- Conversational AI
- Speech Systems
- Speech LLMs
- Algorithm Design
- Model Development
- Experimental Evaluation
- Hands-On Research
- Cross-Functional Collaboration
+9 more
Qualifications
- PhD in Computer Science
- PhD in Electrical Engineering
- PhD in Linguistics
About ASAPP
asapp.comASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.