Senior Staff Systems Engineer

ASAPP(22 days ago)

HybridFull TimeSenior$196,154 - $260,661 (estimated)Engineering

About this role

ASAPP is hiring a Senior Staff Systems Engineer to lead the architectural vision for its GenerativeAgent product, an AI-powered platform for real-time voice and text customer service. The role focuses on shaping long-term system direction for a scalable multi-agent platform while partnering with leaders across engineering, product, security, and operations. This position is based in New York with a hybrid work arrangement.

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Required Skills

Systems Architecture
Distributed Systems
Multi-Agent Systems
Cloud Platforms
AWS
GCP
Azure
Kubernetes
Python
Golang

+13 more

About ASAPP

asapp.com

ASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.