L'Ermitage Beverly Hills
The Reservations Agent is responsible for creating exceptional first and lasting impressions for every guest by delivering warm, personalized, and anticipatory service. This role involves managing all aspects of the reservation process, including handling new reservations, modifications, and cancellations, while utilizing sales and upselling techniques to maximize revenue opportunities. The position requires maintaining accurate reservation records, addressing guest concerns professionally, and collaborating effectively with team members to ensure a seamless guest experience.
Established in 1975, L’Ermitage is a luxurious Beverly Hills hotel with 5-star service, excellence in hospitality, & spacious all-suite accommodations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for L'Ermitage Beverly Hills.
L'Ermitage Beverly Hills didn’t post a salary, so this is our estimate from similar listings.
3% above the average for this role