Resident Insurance & Compliance Solutions Advisor

Second Nature(1 month ago)

RemoteFull TimeJunior$60,000 - $65,000Client Experience

About this role

A Resident Insurance & Compliance Solutions Advisor at Second Nature provides high-touch support for the Second Nature Insurance program and assists clients in establishing legal business entities. Responsibilities include responding to inquiries about insurance coverage, managing claims processes, ensuring compliance with leasing requirements, and assisting clients with business registration and licensing. The role requires a licensed insurance agent with strong communication skills, proficiency in Salesforce, and a customer-centric mindset.

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Required Skills

Licensed Insurance Agent Support
High-Touch Support
Respond to Inquiries
Explain Coverage Terms
Guide Claim Process
Review Third-Party Policies
Use Salesforce
Document Interactions
Compile Claim Information
Manage Claim Escalations

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Qualifications

Active Property & Casualty (P&C) insurance licenses in good standing (multi-state preferred)
3+ years as a licensed insurance agent and/or experience in administrative, legal, compliance, or operations roles in an insurance agency

About Second Nature

www.secondnature.com

Second Nature is a pioneering Resident Experience Platform designed specifically for property management. It offers a robust suite of tools and services, including Resident Onboarding and customizable Resident Benefits Packages, that streamline the leasing process and enhance the living experience for residents. By integrating these features, Second Nature aims to improve lease transparency, foster financial wellness, and provide a delightful onboarding experience, helping property managers create transformative resident experiences. The platform also assists property managers in reducing operational burdens while maximizing resident satisfaction and retention.