Resident Support Specialist

Extenteam Client Roles(22 days ago)

RemoteFull TimeJunior$37,438 - $50,748 (estimated)Resident Support

About this role

The Resident Support Specialist is a member of a centralized resident support team serving a property management client, with a core focus on resident retention and satisfaction. The role supports a portfolio of apartment communities by managing resident inquiries, lease lifecycle matters, and ensuring smooth transitions. The position is customer-service oriented and operates within a remote, scalable support model to help achieve renewal goals.

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Required Skills

Renewal Management
Customer Service
Communication
Negotiation
Systems
Escalation
Collaboration
Initiative
Adaptability
Problem Solving

+5 more

Qualifications

High School Diploma or Equivalent

About Extenteam Client Roles

extenteam.com

Extenteam is a remote staffing agency that specializes in property management and hospitality, offering virtual assistants and staffing solutions for vacation rentals. They serve property managers and hosts of all sizes, promising up to 60% savings compared with local hiring. Extenteam’s teams support day-to-day operations—guest communication, reservations, listing and back‑office tasks—so owners and managers can scale portfolios more efficiently. Clients choose them for specialty remote talent, flexibility, and cost savings.