Resolution Specialist, Customer Service
Walmart(12 days ago)
About this role
The Resolution Specialist, Customer Service at Walmart is responsible for addressing and resolving complex customer and store issues related to electronic payments. The role involves analyzing data, collaborating with internal and external partners, and driving service improvements to meet business and customer needs.
Required Skills
- dispute Resolution
- Data Analysis
- Payment Processing
- Customer Service
- Communication
Qualifications
- Associate’s degree in Finance, Accounting, Business or related field
- 2 years' relevant work experience
About Walmart
walmart.comWalmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.
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