Resolution Specialist, Customer Service

Walmart

1 month ago

3.5 on Glassdoor

United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Resolution Specialist, Customer Service at Walmart is responsible for addressing and resolving complex customer and store issues related to electronic payments. The role involves analyzing data, collaborating with internal and external partners, and driving service improvements to meet business and customer needs.

Skills

Qualifications

Associate’s degree in Finance, Accounting, Business or related field2 years' relevant work experience

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.