Resolution Specialist, DC Seller Disputes

Walmart(8 days ago)

Pedricktown, NJOnsiteFull TimeTrainee$42,000 - $76,600Dispute Resolution

About this role

This role involves evaluating and resolving seller disputes with a focus on fairness and accuracy. The position requires documenting outcomes, analyzing patterns of fraud and risk, and communicating effectively with sellers to prevent future issues. It emphasizes ethical standards, team collaboration, and process improvement in a retail environment.

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Required Skills

Dispute Resolution
Fraud Detection
Risk Analysis
Investigation
Communication
Data Analysis
Legal Compliance
Customer Service
Process Improvement

Qualifications

2 Years’ Experience in Disputes, Claims, or Investigations

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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