Bupa

Resource Planning Analyst

Bupa(16 hours ago)

HybridFull TimeSenior$33,500 - $33,500Call Centre
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About this role

The role involves delivering accurate and efficient resource plans for contact centre operations, using workforce management tools, and improving planning processes. It offers an environment focused on data, collaboration, and operational performance within a health insurance provider.

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Required Skills

  • Workforce Management
  • Forecasting
  • Scheduling
  • Data Analysis
  • Excel
  • PowerPoint
  • Stakeholder Management
  • Capacity Modelling
  • Process Improvement
  • Performance Analysis
Bupa

About Bupa

bupa.com

Bupa is an international healthcare company. Our purpose is helping people live longer, healthier, happier lives and making a better world.

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