Director, Customer Experience & Journey Design
Chevening Awards
About this role
Senior leader accountable for shaping Prudential’s customer experience strategy and embedding a customer-centric culture across the Group. The role focuses on defining future-state customer journeys, establishing CX standards and KPIs, and building CX capability across markets. It partners with business units and senior leaders to align CX frameworks with strategic objectives and market roadmaps.
Skills
Qualifications
About Chevening Awards
chevening.orgSince 1983, Chevening has brought over 60,000 exceptional professionals from around the world to study in the UK through scholarships and fellowships funded by the UK Government. This unique opportunity has helped to elevate careers, transform communities, shift and deepen perspectives, and build intercontinental bridges.
Recent company news
GOV.UKYTL Foundation and Bank Pembangunan Malaysia to sponsor Chevening Scholarship for Malaysians to study in the UK
Dec 31, 2024
Study InternationalIBM India corporate lawyer boosts tech via Chevening fellowship
Sep 25, 2021
ANTARA NewsChevening Awards 2018 held for 68 Indonesian scholarship recipients
Aug 29, 2018
Bracknell NewsFCDO announcement of death of Palestinian scholarship alumnus sparks backlash
Nov 9, 2023
GOV.UK40 Malaysian Chevening scholars return to Malaysia
Feb 21, 2023
About Chevening Awards
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Chevening Awards.
Salary
$180k – $237k
per year