Retention Account Specialist
Realtor.com Careers(25 days ago)
About this role
The Retention Account Specialist at Realtor.com is a phone-based role focused on engaging real estate agents and brokers to reinforce product value and prevent cancellations. The position supports customer satisfaction and retention through solution-based conversations and collaboration with sales teams. It offers career growth in a fast-paced, hybrid environment in Scottsdale, AZ.
Required Skills
- Inbound Calls
- Outbound Calls
- Retention
- Consultative Sales
- Customer Communication
- Account Resolution
- Negotiation
- Salesforce
- Excel
- Outlook
+5 more
Qualifications
- Bachelor’s Degree
- 2+ Years Experience
About Realtor.com Careers
realtor.comRealtor.com is a national online real estate marketplace that helps consumers search homes for sale and rent and connects them with local agents and service providers. The site aggregates MLS-sourced listings with property details, photos, neighborhood data, market trends, and mortgage tools to guide buyers, sellers, and renters. It also provides advertising, lead-generation and data products for brokers and agents, and offers mobile apps and market insights to support real estate decisions. Realtor.com is operated by Move, Inc. and partners with MLSs and industry organizations to keep listings current.
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