Retention Manager
Wolters Kluwer(2 days ago)
About this role
A Retention Manager at Wolters Kluwer is responsible for overseeing customer relationships, driving long-term growth, and increasing customer satisfaction through proactive engagement and strategic account management. They collaborate with cross-functional teams to ensure customer success and retention.
Required Skills
- Relationship Building
- Customer Retention
- Account Management
- Data Analysis
- CRM
- Stakeholder Management
- Product Adoption
- Customer Success
- Upselling
- Churn Prevention
About Wolters Kluwer
wolterskluwer.comWolters Kluwer is a global provider of professional information, software solutions, and services.
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