SpotOn
The Retention Specialist at SpotOn is responsible for protecting recurring revenue and strengthening long-term client relationships by serving as the primary contact for at-risk clients. The role emphasizes empathetic, solution-oriented engagement to ensure clients realize the full value of SpotOn solutions. Success in this position drives client retention, revenue preservation, customer satisfaction, and contributes to growth initiatives through proactive engagement.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2017
SpotOn provides point-of-sale systems, payment processing, and business software tailored for restaurants and small businesses. Their platform combines intuitive POS hardware and cloud software with payments, analytics, marketing, and loyalty features to help merchants run operations and grow revenue. SpotOn emphasizes 24/7/365 customer support and integrated solutions that replace piecemeal vendors. Businesses choose SpotOn for industry-focused tools, streamlined payments, and data-driven insights.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SpotOn.
SpotOn didn’t post a salary, so this is our estimate from similar listings.
Jul 10, 2025