Risk Mitigation Specialist: Elder Abuse Investigations, Cash App
Block(1 month ago)
About this role
The Elder Abuse Investigator conducts sensitive, compliance-driven reviews of accounts with indicators of elder abuse, exploitation, or fraud, working to protect senior customers across the Cash App ecosystem. This role collaborates with multiple teams to assess risk, develop interventions, and escalate high-risk or illegal activity while maintaining professionalism, empathy, and adherence to regulatory and internal standards.
Required Skills
- Account Review
- Fraud Investigation
- Case Management
- Claims Handling
- Documentation
- Collaboration
- KPI Monitoring
- Risk Assessment
- Internal Tooling
- Pattern Detection
+1 more
About Block
block.xyzBlock, Inc. builds technology to increase access to the global economy by connecting businesses and consumers across commerce, payments, and financial services. Its ecosystem includes Square (merchant point‑of‑sale, payments, hardware and business tools), Cash App (peer‑to‑peer payments, banking, investing and crypto), Afterpay (buy‑now‑pay‑later), TIDAL (music streaming), Bitkey (blockchain/security products) and Proto (R&D and product incubation). Block offers payments processing, merchant services, lending, payroll, subscriptions, developer APIs and integrated hardware aimed at simplifying commerce for small businesses and individuals. The company emphasizes developer-friendly tools and consumer apps to expand financial inclusion globally.