Everise

RTA - Specialist

Everise(5 months ago)

HybridFull TimeJunior$62,735 - $83,727 (estimated)Workforce Management
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About this role

The role involves serving as the primary point of contact for service-related escalations and monitoring real-time floor activities in a Workforce Management (WFM) environment. The position requires interaction with various departments to enhance performance metrics and demands a flexible work schedule.

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Required Skills

  • WFM
  • Data Analysis
  • Reporting
  • Communication
  • MS Excel
Everise

About Everise

weareeverise.com

Everise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.

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