About this role
Front is a leading AI-powered customer service platform designed for collaboration, offering a modern workspace that streamlines support channels, automates manual processes, and provides customer insights. It enables organizations to deliver high-quality service efficiently across various channels, supporting collaboration and automation within support teams.
Required Skills
- Excel
- Google Sheets
- Data Analysis
- Compensation Planning
- CRM
- Salesforce
- BI Tools
- System Administration
- Problem Solving
- Communication
About Front
front.comFront is a customer operations platform that integrates AI and human support to enhance customer experience. It streamlines communication across various channels, including email, SMS, and live chat, ensuring that each customer interaction is efficient and personalized. The platform is designed for customer-first teams, providing tools for automation, analytics, and collaboration to manage inquiries and support requests effectively. With Front, businesses can deliver exceptional service at scale, supported by powerful AI-driven insights and workflows.
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