Sales Operations Manager - Retention
MYOB
About this role
The Sales Operations Manager at MYOB is responsible for optimizing the processes, insights, and tools that support the Customer Success and Retention teams. They enable data-driven decision making and lead cross-functional initiatives to improve customer retention and expansion, helping scale the company's operations in a fast-paced environment.
Skills
About MYOB
myob.comMYOB is an Australian business software company that provides cloud-based accounting and business management tools for small and medium-sized businesses and accounting practices across Australia and New Zealand. Its product suite covers bookkeeping, invoicing, payroll, payments, tax compliance and inventory, enabling customers to manage finances, staff and operations in one place. MYOB emphasizes local compliance, bank feeds, integrations and partnerships with accountants/bookkeepers, offering subscription plans and trials to help businesses streamline tasks and grow confidently.
Recent company news
AFRMYOB’s tap and pay tech for solo traders a game-changer
Oct 29, 2025
SmartCompanyMYOB launches sole trader bank accounts, debit cards in Solo app upgrade
Jul 9, 2025
CFOtech AustraliaMYOB wins Australian innovation award for Solo app for sole operators
Oct 30, 2025
The AustralianEnergy the No.1 business concern, not Trump’s trade wars
Oct 2, 2025
AFRCulture Amp CEO Didier Elzinga steps down for ex-MYOB executive
Jan 14, 2026
About MYOB
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for MYOB.
Salary
$90k – $120k
per year
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