Sales Operations Manager - Retention

MYOB(4 days ago)

HybridFull TimeManager$90,000 - $120,000Sales Operations

About this role

The Sales Operations Manager at MYOB is responsible for optimizing the processes, insights, and tools that support the Customer Success and Retention teams. They enable data-driven decision making and lead cross-functional initiatives to improve customer retention and expansion, helping scale the company's operations in a fast-paced environment.

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Required Skills

Salesforce
Gainsight
BI Tools
Data Analysis
Customer Success
Retention
Revenue Forecasting
Process Optimization
Cross-functional Collaboration
Power BI

About MYOB

myob.com

MYOB is an Australian business software company that provides cloud-based accounting and business management tools for small and medium-sized businesses and accounting practices across Australia and New Zealand. Its product suite covers bookkeeping, invoicing, payroll, payments, tax compliance and inventory, enabling customers to manage finances, staff and operations in one place. MYOB emphasizes local compliance, bank feeds, integrations and partnerships with accountants/bookkeepers, offering subscription plans and trials to help businesses streamline tasks and grow confidently.

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