Scaled Account Manager
Posh(2 months ago)
About this role
The Scaled Account Manager at Posh is responsible for managing renewals and driving upsell opportunities among a diverse portfolio of emerging and growth-stage event organizers on the platform. This role involves leading the entire upsell process, maintaining high renewal rates, and building strong relationships with key stakeholders to enhance customer loyalty. Additionally, the Scaled Account Manager collaborates with internal teams to align on customer needs and leverages automation tools for effective communication and engagement.
Required Skills
- Upsell Management
- Renewal Management
- Relationship Building
- Internal Collaboration
- Communication Skills
- Negotiation Skills
- Analytical Skills
- CRM Proficiency
- Customer Success Experience
About Posh
www.posh.vipPosh is a leading event management and marketing platform designed to help users create, discover, and manage events with ease. The platform offers a variety of tools that allow users to explore social experiences such as parties, music events, community gatherings, and culinary events. Posh acts as a hub for individuals looking to connect and engage in live experiences, making event planning seamless and accessible. The app emphasizes community involvement, providing a space for users to find and promote local events while fostering connections among attendees.