Renewals Account Manager
Cyberhaven(2 months ago)
About this role
The Renewals Account Manager at Cyberhaven is tasked with managing a high volume of customer renewal transactions for a defined book of business, focusing on timely execution, strong customer relationships, and accurate contract management. The role involves proactive customer engagement for renewal discussions, collaboration with sales and customer success teams to align renewals with customer needs, and identification of upsell opportunities. Additionally, the manager maintains accurate CRM data and adheres to operational processes to meet key performance metrics related to renewal rates and efficiency.
Required Skills
- Renewal Management
- Customer Engagement
- Sales Collaboration
- Operational Excellence
- Relationship Management
- Data Accuracy
- Time Management
- Communication Skills
- Detail-Oriented
- Customer-Focused
+5 more
Qualifications
- Bachelor’s degree or equivalent work experience
About Cyberhaven
www.cyberhaven.comCyberhaven is a leading provider of modern data security solutions, focused on redefining how organizations protect their sensitive information in today's dynamic environments. Their innovative platform combines data lineage tracking with advanced content inspection to enhance data loss prevention (DLP) and insider risk management. By leveraging AI-driven technology, Cyberhaven not only streamlines data security but also ensures compliance without disrupting business operations. The company empowers organizations to gain deep visibility into data movements and effectively respond to emerging threats.