About this role
Hook is a fast-growing Series A startup specializing in using AI and Machine Learning to help businesses predict revenue, increase customer loyalty, and maximize value from existing customers. They aim to revolutionize customer engagement and are building a dynamic workplace for ambitious people.
Required Skills
- Coaching
- Leadership
- Call Coaching
- Objection Handling
- Qualification
- Performance Tracking
- Messaging
- Team Development
- Customer Engagement
- Sales
About Hook
hook.coHook is an AI-driven platform designed to enhance customer success efforts by predicting churn risks up to six months in advance. Its AI agents analyze customer data to provide actionable insights and automate routine tasks, allowing teams to focus more on customer engagement. By proactively identifying patterns and suggesting interventions, Hook aims to improve Net Revenue Retention (NRR) without the need for increased headcount.
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