Commercial Account Manager

Arch(26 days ago)

New York, NYOnsiteFull TimeSenior$200,000 - $250,000Sales

About this role

The Commercial Account Manager at Arch is responsible for managing relationships with high-value clients in the financial technology sector, focusing on retention, satisfaction, and account growth. This role involves conducting regular client engagements, identifying upsell opportunities, and leading commercial discussions while collaborating with cross-functional teams to align client needs with Arch's evolving platform capabilities. The candidate should have 5-8 years of experience in account management within wealth management or private fund administration, and familiarity with investment concepts and relevant tech platforms.

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Required Skills

Client Management
Relationship Building
Strategic Thinking
Communication Skills
Account Expansion
Product Adoption
Stakeholder Engagement
Process Improvement
CRM Systems
Data Analysis

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About Arch

arch.co

Arch is a technology-driven platform dedicated to modernizing private market investments. Its mission centers on connecting various stakeholders within the alternative investment industry through a unified platform that emphasizes collaboration, data-driven insights, and exceptional service. Arch's solutions streamline investment communications, document management, workflows, and data analysis, enabling users to focus on strategic decision-making instead of administrative tasks. With features like automated insights and curated collaboration tools, Arch aims to unlock the full value of alternative investments for investors and advisors alike.