Senior Agent, Customer Service (Turkish Speaker)
OKX(25 days ago)
About this role
A Multilingual Customer Support Specialist at OKX provides language expertise within the company’s global customer operations, helping bridge communication between customers and internal teams. The role sits within a multinational, fast-paced environment and contributes to improving customer experience, product understanding, and partner relations while supporting 24x7 language-related operations.
Required Skills
- Multilingual Support
- Customer Support
- Email Support
- Chat Support
- Voice Support
- Collaboration
- Product Knowledge
- Stakeholder Management
- Escalation
- Time Management
+2 more
Qualifications
- Diploma in Finance, Customer Service, Linguistics, Crypto-Related Studies, or Related Field
About OKX
okx.comOKX is a global cryptocurrency platform that lets users buy, sell, trade and store Bitcoin, Ethereum and hundreds of other tokens via its exchange, mobile app and custodial wallet. It offers spot, margin and derivatives trading, staking and savings (earn) products, a DeFi gateway and an NFT marketplace, along with developer APIs and institutional services. OKX targets both retail and professional traders with advanced trading tools, deep liquidity and security controls, while positioning itself as a Web3 infrastructure provider for global markets.
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