Senior Analyst, Service Delivery
Melco Resorts Philippines(3 days ago)
About this role
A Senior Analyst in Service Delivery is responsible for managing IT support operations, handling incidents, and ensuring customer satisfaction through efficient service response and resolution. The role includes project implementation, technical troubleshooting, and coordinating support activities to maintain IT infrastructure and services.
Required Skills
- IT Support
- Incident Management
- Troubleshooting
- Active Directory
- Windows 10
- Windows 11
- Project Management
- Vendor Management
- ITIL
- Security
Qualifications
- Bachelor’s degree in information technology or related field
- ITIL certification
About Melco Resorts Philippines
melco-resorts-philippines.comN/A
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