Service Desk Analyst - GPC Asia Pacific - Rowville
Genuine Parts Company(22 days ago)
About this role
The Full Time IT Service Desk Analyst supports GPC Asia Pacific's network of stores, warehouses, and support offices across Australia, New Zealand, and South East Asia by providing first-level IT support during core business hours. The role involves handling incident management, supporting various IT systems, and maintaining IT services to ensure seamless business operations.
Required Skills
- Windows 10
- Active Directory
- ITIL
- ServiceNow
- Microsoft Office
- Citrix
- Office 365
- Troubleshooting
- Customer Service
- Incident Management
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