Senior Analyst Technical Customer Support
Cepheid(1 day ago)
About this role
Beckman Coulter Life Sciences is seeking a Senior Global Technical Support Engineer to support field personnel, own escalated customer issues, and contribute to product improvements. The role involves troubleshooting, training, and collaboration within a global team, primarily supporting laboratory and medical device systems.
Required Skills
- troubleshooting
- Customer Support
- Root Cause Analysis
- Hardware Knowledge
- English Communication
- Technical Training
- Field Service
- Application Knowledge
- Biomedical Equipment
About Cepheid
cepheid.comCepheid is delivering a better way to improve patient outcomes by enabling access to molecular diagnostic testing everywhere.
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