Client Operations Support Sr Professional - Application Administration

Fiserv(28 days ago)

NebraskaOnsiteFull TimeSenior$50,000 - $68,000Client Operations

About this role

A Senior Client Operations Support professional at Fiserv supports the administration and optimization of contact center application platforms. The role focuses on ensuring high availability, alignment with business needs, and reliable platform performance across workforce management, knowledge management, call recording, and quality tools while partnering with IT, operations, and vendors.

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Required Skills

Contact Center Administration
Workforce Management
Knowledge Management
Call Recording
Performance Monitoring
User Management
Access Controls
Troubleshooting
SQL
Power BI

+3 more

Qualifications

Bachelor's Degree

About Fiserv

fiserv.com

Fiserv is a global fintech and payments company with solutions for banking, global commerce, merchant acquiring, billing and payments, and point-of-sale.

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