Senior Community Manager, Growth & Retention

HackerOne(2 months ago)

RemoteFull TimeSenior$129,000 - $158,000Customer Operations

About this role

As the Senior Community Manager for Growth & Retention at HackerOne, you will be responsible for expanding and engaging the global ambassador network, overseeing community programs, and fostering relationships within the ethical hacking community. This role includes designing scalable systems for community events, leveraging AI tools to enhance operations, and employing data-driven decision-making to measure program success. You will collaborate with various teams to deliver impactful experiences, both online and in-person, that align with community needs and HackerOne's strategic goals.

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Required Skills

Community Management
Growth Strategy
Ambassador Program
Event Planning
Relationship Building
Data Analysis
AI Tools
Performance Metrics
Project Management
Change Agility

+8 more

About HackerOne

hackerone.com

HackerOne is a leading cybersecurity platform that harnesses the power of artificial intelligence combined with a global community of security researchers to identify and resolve security, privacy, and AI-related vulnerabilities throughout the software development lifecycle. The company specializes in a wide range of services, including AI red teaming, crowdsourced security solutions, bug bounty programs, vulnerability disclosure management, and penetration testing. Organizations trust HackerOne to enhance their security posture while leveraging the insights of ethical hackers to proactively address vulnerabilities before they can be exploited.

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