Logicalis

Senior Customer Experience Analyst

Logicalis

3 months ago
Putrajaya, Malaysia
Hybrid
Full Time
Senior
0 applicants
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Logicalis
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About this role

The Senior Customer Experience Lead at Logicalis Asia Pacific MSC is a senior-level service desk leader responsible for guiding the customer-facing IT support function across managed services. The role focuses on maintaining operational continuity, improving service quality, and ensuring smooth customer lifecycle transitions while representing the service desk to internal and external stakeholders.

Skills

Qualifications

Bachelor's Degree in Information TechnologyITIL Foundation
Logicalis

About Logicalis

logicalis.com

Partner with Logicalis for targeted IT solutions that enable your business to succeed in a digital-first world. From assessment to managed IT services, we have a blueprint for your success.

About Logicalis

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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